1. What payment methods are available?

- Credit card
- PayPal
- Payment in advance
- Cash

2. What freight is delivered?

We ship with DPD.

3. In which countries you deliver?

Germany, Switzerland, Austria, Belgium, Netherlands, Luxembourg, France, Italy, Spain, Czech Republic, Liechtenstein, Denmark, Sweden, Portugal, Poland and Ireland.

4. What are the shipping costs?

Germany: 4,95 € from 40 € order value free.
Europe / Switzerland: 9,95 € from 99 € order value free.

5. How long does the shipping?

After Germany, Europe and Switzerland is generally in 2 - delivered 4 business days after receipt.

6. Can I change my shipment tracking?

Yes, when shipping your package, you will get an email with your personal tracking number.

7. How long can I return my ordered items?

After the products have arrived at you, you have 14 days a Widerrufseklärung us leave.

8. Where is my order to undo?

The revocation must be sent to:

Homefinity GmbH
Robert Perthel Street 3
50739 Köln

9. What address do I use for returns?

Returns are to be sent to the following address:
dispatch warehouse
Attn Homefinity
Niederspiersche Strasse 13
99706 Oberspier

10. Who pays for the return of my ordered products?

In warranty cases we will even cover the cost of return shipping.
If you would like to return the product if not satisfied, Homefinity is not an obligation on the cost of shipping to pay.

11. My order was not delivered properly, what can I do?

If it should come to a very unlikely event means that your order was not delivered properly, please contact our customer service at: service@homefinity.de

12. Where can I register in Homefinity newsletter to take advantage of discounts?

In Footer of each page you can find the option Your E-mail address for a newsletter subscription entered.
You get so fab discounts and learn the first when actions take place.

13. How do I unsubscribe from the newsletter?

In each Footer Newsletter eMail you can find the option you from logging Newsletter.
Note here that you therefore no longer learn of promotions and discounts which are our newsletter subscribers Reserved.

14. How do I contact Customer Service?

The Customer Service You can reach at:
Homefinity GmbH
Robert Perthel Street 3
50739 Köln